Returns policy

1. General Policy

Our services are provided on a contractual or subscription basis. Because they are not physical goods, returns do not apply in the traditional sense. However, we want to ensure fairness and clarity in how refunds or cancellations are handled.

2. Eligibility for Refunds

Refunds may be considered in certain cases, such as service interruptions, billing errors, or situations where the service cannot be reasonably delivered. Each request is reviewed individually.

3. Non-Refundable Situations

Some fees, charges, or completed service periods may be non-refundable. This can vary depending on the nature of the plan or agreement.

4. Requesting a Refund

If you believe you are eligible for a refund, you must contact us within a reasonable timeframe after the issue occurs. We may require basic details to review your request.

5. Adjustments & Alternatives

Instead of a refund, we may offer account credits, service extensions, or other solutions, depending on the situation.

6. Policy Updates

This Returns & Refund Policy may be updated or adjusted at any time. The latest version always applies.